JIRA startup checks failed

sudheer March 9, 2017

When i am trying to start JIRA. got the below error

 

 tail -f catalina.out
2017-03-10 09:05:11,505 JIRA-Bootstrap INFO      [c.a.jira.startup.JiraStartupLogger] Please visit https://docs.atlassian.com/jira/jadm-docs-071/Connecting+JIRA+to+MySQL for more information.
2017-03-10 09:05:11,507 JIRA-Bootstrap INFO      [c.a.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2017-03-10 09:05:11,507 JIRA-Bootstrap FATAL      [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked.
2017-03-10 09:05:11,578 JIRA-Bootstrap INFO      [c.a.jira.startup.LauncherContextListener] Memory Usage:
    ---------------------------------------------------------------------------------
      Heap memory     :  Used:  161 MiB.  Committed: 2476 MiB.  Max: 8107 MiB
      Non-heap memory :  Used:   37 MiB.  Committed:   38 MiB.  Max: 1264 MiB
    ---------------------------------------------------------------------------------
      TOTAL           :  Used:  198 MiB.  Committed: 2514 MiB.  Max: 9371 MiB
    ---------------------------------------------------------------------------------
2017-03-10 09:05:39,445 localhost-startStop-1 ERROR      [c.a.j.web.dispatcher.JiraWebworkActionDispatcher]

    ******************************************
    JIRA startup failed, JIRA has been locked.
    ******************************************

10-Mar-2017 09:05:39.470 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-bio-8443"]
10-Mar-2017 09:05:39.475 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 31169 ms
^Z

2 answers

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Volodymyr Krupach
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March 10, 2017

Make sure that you used compatible version of MySQL and compatible JDBC driver.

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Nic Brough -Adaptavist-
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March 9, 2017

You'll need to look further back in the log to see what is going wrong.

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