JIRA password reset

We just noticed the JIRA password request form is missing.  Any ideas what has caused this?  Both our Dev and PROD systems.  If I click send no email comes through (on previous login screen I had my email address)

image2017-1-19 15:34:18.png

1 answer

0 votes
Vasiliy Zverev Community Champion Jan 19, 2017
There are several options about:
  1. You wrote wrong login
  2. There are troubles with JIRA mail system (it can not send a e-mail)
  3. There are troubles with email. Maybe these letters are filtered as spam.

I would reccomend to contact with your JIRA admin to make clear first 2 points.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Friday in Jira Service Desk

Looking for anyone who has switched from Zendesk to Jira Service Desk

Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk!   We’d love to hear your thoughts on the pros and ...

47 views 2 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you