JIRA not starting after upgrade to 7.0.3


I've red several posts regarding problems starting JIRA after upgrade to version 7. I tried to follow the steps on this post (https://confluence.atlassian.com/display/JIRAKB/Upgrading+to+JIRA+7+throws+a+NoSuchMethodError+on+com.atlassian.crowd.embedded.api.User) but it didn't help me solving the problem. When I try to access the Manage Add-ons page I'm also getting the 500 error. At this moment reviewing the log I'm not sure which plugin is giving me problems.

The error is the one identified on the post.

java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;

Thank you for your help.

2 answers

1 accepted

0 votes
Accepted answer

Have you tried removing all the listed add-ons on the page you've linked to from  $JIRA-Home/plugins/installed-plugins

and restarting?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

182 views 4 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you