I have a project and one of the issues is in status 'Resolved'. If we choose to 'Close' the issue it will do nothing just kind of refresh the window). It keeps stating that the Resolution field must be filled in, even though it already is. If we change the Resolution, the issue can be closed.
I have already 're-indexed' the project and we are using the default 'permission scheme' (confirmed I have close issue permissions).
What else can I look for?
Thanks in advance.
I don't see this anywhere in the workflow. I also have another 'test' project and used the same (schemes; workflow, screen, etc) and when I choose to close from a resolve status, it closes as it should without having to change the resolution.
Anything else I can look at?
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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