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JIRA issue doesn't exist or you don't have permission to view it.

Kathleen Smith Mar 16, 2016
 

1 answer

1 accepted

2 votes
Answer accepted

Yes, that error is telling you the JIRA issue you tried to view is either DOES NOT EXISTS or you don't have the proper permission to view it. Contact the JIRA Project admin to verify.

Kathleen Smith Mar 16, 2016

Thank you for your response. I probably should have been a little more clear on my issue smile. Basically, I am not able to see any projects or issues. My JIRA Admin has set me up and mirrored my account with another colleague that can see all projects and issues, so we are perplexed as to why I cannot see them. My top menu bar only shows JIRA - DASHBOARDS - BOARDS... If I choose Boards, I can only create new - I cannot see any boards. I have added the Issues gadget to my dashboard, but when I click to see existing issues, I get a message showing that the JIRA issue either does not exist or I do not have permission to see it. So I need to know how to configure my account to see all projects and issues. Thanks smile

You will have to ask your JIRA admin to check your account's role and if those roles are in their corresponding project permission schemes.

Karthick Jaganathan Sep 03, 2018

Same issue is occurring for one user alone. User has same level of access as her team mates hold. 

 

Error in confluence page : 

 

JIRA project doesn't exist or you don't have permission to view it.

View these issues in JIRA

User can able to view the issues in jira.

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