I'm attempting to use the URL for JIRA--which is -- http://rswebd08.qcorpaa.aa.com:8080/secure/Dashboard.jspa
After spinning for a number of minutes, I get a white screen with lots of code which has this header:
HTTP Status 500 - org.apache.jasper.JasperException: java.lang.RuntimeException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: Unable to establish a connection with the database. (IO Error: The Network Adapter could not establish the connection)
This is where you need to talk to your Jira administrators.
We're a community of end users who mostly have no access to your system (you might well be the only one here who does), we can't really help you. We might be able to help your admins when they're trying to fix this problem (I can see that your system has lost its database connection, so we could point them at the docs for connecting them for example)
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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