I'm attempting to use the URL for JIRA--which is -- http://rswebd08.qcorpaa.aa.com:8080/secure/Dashboard.jspa
After spinning for a number of minutes, I get a white screen with lots of code which has this header:
HTTP Status 500 - org.apache.jasper.JasperException: java.lang.RuntimeException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: Unable to establish a connection with the database. (IO Error: The Network Adapter could not establish the connection)
This is where you need to talk to your Jira administrators.
We're a community of end users who mostly have no access to your system (you might well be the only one here who does), we can't really help you. We might be able to help your admins when they're trying to fix this problem (I can see that your system has lost its database connection, so we could point them at the docs for connecting them for example)
Hi there! Shannon from Statuspage here. 👋 With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs