JIRA for feedback

Hi, colleagues!

I am looking for the best way to collect the feedback from customers of our products. And I know that JIRA is a very good platform for this. But I suppose that I need some kind of plugin for it.

Can you help me?

2 answers

1 accepted

Accepted Answer
4 votes

Hi!

You can take a look at Customer Case add-on for JIRA Cloud.

It provides you with feedback collector platform in your JIRA. You can create a custom feedback forum and submit requests from it to Customer Case via email. In addition, you can also open the customer portal to your customers and users, so they can quickly browse the existing ideas and vote for them.

If you have any questions, feel free to contact me at pzubov@stiltsoft.com.

0 votes

Hello Matthew,

 

I think that this blog article would be of your interest based on your question:

It's divided into three parts, and the second part is a How To. Also it's a very good article!

Also I found this Plugin for JIRA server:

I hope this helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Ops

Jira Ops Early Access Program Update #2: Let’s talk severity levels

Welcome to your weekly Jira Ops Early access program update, where we’re sharing news and updates on Jira Ops' progress as we work toward our 1.0 release. If you ever want to drop us feedback or idea...

32 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you