JIRA create issue not working

Hi Team,

I am trying to create a new issue in a Project in my JIRA instance, I am JIRA admin for JIRA instance.

But once I am filling all the details of fields in create issue screen, and clicking on create button., it is asking to leave this page and saying an error as "page can not be displayed" other people in my team are able to create issues in the same JIRA. I have all the proper permissions to create issues. Please suggest

2 answers

This widget could not be displayed.

That seem odd. Is this happening to your account only?

This widget could not be displayed.

I'd try a couple of things, but they're all shots in the dark.

  • Try another browser.
    • If another browser works, check out plugins/extensions in your current one, disable them all and see if you get different results, then enable them a couple at a time to narrow it down.
  • Click 'Configure Fields' in the upper right, make sure they're all being displayed.  
  • Try an incognito window.
    • Maybe there's some autofill stuff that's getting in the way.

You have permissions to create tickets otherwise you wouldn't get as far as you are, so some other mechanism getting in the way.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

176 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you