JIRA communication memo - how to reject a Closed Communication Memo

JIRA communication memo  - how to reject a Closed Communication Memo ?

1 answer

0 vote

What is a "closed communication memo" and what do you mean by "reject"?  None of these are terms used in JIRA speak, so they mean nothing to us.

Yikes!  A Communication Memo is equivalent to a Task.  Its a type of Issue.  Instead of having four Tasks to complete for a specific Work Element, There are two Tasks and two Communication Memo's to complete. But as we are using JIRA for the first time, it was discovered that after closing a specific Communication Memo (Closed) it required us to reject that state of the Communication Memo and revert back to the Draft mode.  
Does that make any sense, now ?

So "communication memo" is an issue type that you have defined.  I'm not sure most of the rest is particularly relevant here, but it sounds like you've got a workflow that takes one of these through a cycle, and your question is how you would "reject" and issue once it reaches "closed" in the flow.

If that's right, then the answer is to look at the workflow and get the admins to add a "reject" transition out of "closed" and back into some other status.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published yesterday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

447 views 6 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you