JIRA cloud changing favicon returns permission denied error

When I try to upload a new favicon in JIRA either by URL or by a local file upload, I get the following error:

/data/jirastudio/jira/service/home/logos/jira-favicon-scaled.ico (Permission denied)

 

This seems to be a new issue, as I was able to upload and change the favicon previously a matter of weeks ago. 

How can I get around this problem?

2 answers

Hello. I have the same problem as you do. Have you found any solution? Thanks

Nope, no response from the Atlassian team.

my same problem has been solved. You need remote/ssh to your server and grant the permission.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

254 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you