JIRA cannot turn off autowatch

Hi all,

I am trying to turn off autowatch for an automated ID to help alleviate some of the mass emails from JIRA, as described here: https://confluence.atlassian.com/pages/viewpage.action?pageId=298975297 

But when I go to any of my users profiles, there is no "preferences"  All users are LDAP based.

Does anyone know how can I turn off autowatch for just a single automation user and leave it on for my normal users?

Thanks,

Robert

 

1 answer

1 accepted

0 votes
Answer accepted

Actually just found out that this is a problem with su plugin, not JIRA.  As when I log in as the user I can see the preferences.  When I su to the user it does not.  I am good to go.

Yes there is a plugin called "su" (switch users carried over from UNIX su) in which an admin can switch to that user. It is VERY helpful in debugging issues. I have a lot of my users say I cannot do X. So I go in as them and see for myself.

Great plugin, just found the first bug for myself.

Ah I see. Yeah, logging in with the account will have the preferences for you. I did not know that su plugin before :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

391 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you