JIRA cannot turn off autowatch

Hi all,

I am trying to turn off autowatch for an automated ID to help alleviate some of the mass emails from JIRA, as described here: https://confluence.atlassian.com/pages/viewpage.action?pageId=298975297 

But when I go to any of my users profiles, there is no "preferences"  All users are LDAP based.

Does anyone know how can I turn off autowatch for just a single automation user and leave it on for my normal users?




1 answer

1 accepted

Actually just found out that this is a problem with su plugin, not JIRA.  As when I log in as the user I can see the preferences.  When I su to the user it does not.  I am good to go.

Yes there is a plugin called "su" (switch users carried over from UNIX su) in which an admin can switch to that user. It is VERY helpful in debugging issues. I have a lot of my users say I cannot do X. So I go in as them and see for myself.

Great plugin, just found the first bug for myself.

Ah I see. Yeah, logging in with the account will have the preferences for you. I did not know that su plugin before :)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published 9 hours ago in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

34 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you