You need to configure Create Attachments to the users who need to attach files in the permission scheme of your project. The document https://confluence.atlassian.com/jira064/configuring-file-attachments-720411975.html will help you.
You can try our add-on Smart Attachments with workflow validators (https://docs.stiltsoft.com/display/CATAT/Managing+Workflow+Validators) that will check presence of specific file formats in your categories.
If you have any questions, please drop an email to firstname.lastname@example.org
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