JIRA Webhook is not sending request on HTTPS web service

HI ,

 

I have created a web service and hosted on IIS on port 443 .

I have configured webservice on JIRA Webhook URL with method name to get updated issue information.

But when i am trying to get data from Webhook while changing the issue , i am not able to get it on HTTPS .

 

I am able to get the data when i am hosting the webservice on port 80 (HTTP).

 

Please help me to resolve the issue .

2 answers

Check your logs, but by the sound of it you have a SSL certificate error/mismatch. Verify that you have the webhook target certificate in the java tomcat keystore of Jira. If i am wrong, please show us parts of the catalina.out where you see the connection being established, this might tell you a lot more about what is going wrong.

Abhishek : We are using SelfSigned Certificate . Can we use SelfSigned certificate for HTTPS Webhook?

i have verified that the webhook target certificate is in the java tomcat keystore of Jira. But its Self Certificate .

Can JIRA Webhook use Self Certificate or we will have to buy Signed Certificate ?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,143 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot