JIRA Suite Utilities disabled

Hi,

I'm trying to use the "JIRA Suite Utilities" plug in so I can set a Custom Field value during a workflow transition - But the plugin is disabled and I can't re-enable it.

Please advise how I can switch it on,

Thanks for your assistance.

1 answer

1 accepted

Accepted Answer
3 votes

Hi,

Be default "JIRA Suite Utilities" is disabled on JIRA cloud. You should contact support and request to enable it: https://support.atlassian.com/servicedesk/customer/portal/23

Cheers - I'm not really clear why I need to email support rather than click a handy button, but sure, it's working now. Thanks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

482 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you