JIRA Suite Utilities disabled


I'm trying to use the "JIRA Suite Utilities" plug in so I can set a Custom Field value during a workflow transition - But the plugin is disabled and I can't re-enable it.

Please advise how I can switch it on,

Thanks for your assistance.

1 answer

1 accepted

3 votes
Volodymyr Krupach Community Champion Feb 21, 2017


Be default "JIRA Suite Utilities" is disabled on JIRA cloud. You should contact support and request to enable it: https://support.atlassian.com/servicedesk/customer/portal/23

Cheers - I'm not really clear why I need to email support rather than click a handy button, but sure, it's working now. Thanks.

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