JIRA Startup Failed

I installed JIRA on a Windows 2008 box.  I'm using SQL Server 2012.  Database was created successfully.  When I go to Access JIRA, I am redirected to JiraLockedError with following error:

 

JIRA Startup Failed

 

Unable to load values for CacheKey[entityName=jira.properties,entityId=1]

 

How do I fix this.

 

 

2 answers

Hi Craig,

                 Did you check this thread https://answers.atlassian.com/questions/37530154

 

Regards

Chander

Thanks, I solved it.  It was a collation issue.  It was set to case-sensitive, it should have been case-insensitive.  I didn't realize that Confluence and JIRA require difference collations.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,197 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot