Yes, this can happen if an upgrade is interrupted, or started from a dodgy data set (I've just done that myself), or if something genuinely goes wrong with it.
You'll need to read the log file for the full details, and explain what you have done to provoke this error.
I got this error too, upgrading for JIRA 6.0.7 to JIRA 7.2.0, (and it was not easy to track down the problem).
I looked at the JIRA “Health Check” (log in as system administrator, go to “Administration | System | Support Tools | Instance Health”. There was an issue here to do with database configuration… but that wasn’t the cause of the error.
Looked at the log file (/var/atlassian/application-data/jira/log/atlassian-jira.log) and happened across the error “This version of JIRA Agile requires a minimum build number of #45 in order to proceed”, which is described with solution here: https://confluence.atlassian.com/jirakb/this-version-of-jira-agile-requires-a-minimum-build-number-of-45-in-order-to-proceed-812222943.html This fixed my problem.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs