JIRA Server to JIRA Cloud with an expired license

What approaches are viable to get an outdated and expired JIRA instance migrated to the cloud?

Is it required to simply buy or renew a server license just to get current in order to migrate to the cloud?

Can the new cloud license be used to get the data exported from the old JIRA version into shape for import into the cloud?

Can the server be "upgraded" to the current version with a trial license and then exported/imported to JIRA cloud?

Are there any other options that would not breach supportability?

1 answer

1 vote
Ann Worley Atlassian Team May 15, 2017

You are on the right track with "Can the server be "upgraded" to the current version with a trial license and then exported/imported to JIRA cloud?"

Migrating from JIRA Server to JIRA Cloud mentions: "We recommend being on the latest release of JIRA Server when importing to JIRA Cloud to avoid any problems with the importing of the XML backup."

You can apply an evaluation license to the server instance while you upgrade. You can get the evaluation license at https://my.atlassian.com.

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 3 hours ago in Jira Service Desk

Frequently Asked Questions for Jira Service Desk (AKA JSD FAQ)

Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...

19 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you