JIRA ReIndex

[Norbert]

Hi,

I'm using

• JIRA Core Version 7.2.6 64 Bit on Linux 64 Bit
• Java 1.8 64 Bit

When I do a reindex of JIRA I got the following error in the log-file:

2016-12-08 14:17:26,757 IssueIndexer:thread-9 WARN anonymous 847x35x1 11wbwdv 10.181.186.236 /secure/SetupImport.jspa [c.a.j.issue.index.DefaultIssueDocumentFactory] Error index
ing issue TOLERANCE-561: Dropping 'customfield_10965'
java.lang.NullPointerException
        at com.atlassian.greenhopper.customfield.sprint.SprintHistoryEntryFactory.movedToSprintAfterStartDate(SprintHistoryEntryFactory.java:223)
        at com.atlassian.greenhopper.customfield.sprint.SprintHistoryEntryFactory.lambda$null$22(SprintHistoryEntryFactory.java:188)
        at java.util.Optional.map(Optional.java:215)
        at com.atlassian.greenhopper.customfield.sprint.SprintHistoryEntryFactory.lambda$removeOtherNonActiveSprints$23(SprintHistoryEntryFactory.java:188)
        at java.util.Collection.removeIf(Collection.java:414)
        at com.atlassian.greenhopper.customfield.sprint.SprintHistoryEntryFactory.removeOtherNonActiveSprints(SprintHistoryEntryFactory.java:185)
        at com.atlassian.greenhopper.customfield.sprint.SprintHistoryEntryFactory.getSprintChangeHistoryForIssue(SprintHistoryEntryFactory.java:154)
        at com.atlassian.greenhopper.customfield.sprint.SprintHistoryEntryFactory.getSprintChangeHistory(SprintHistoryEntryFactory.java:52)
        at com.atlassian.greenhopper.customfield.sprint.SprintCustomFieldIndexer.addDocumentFields(SprintCustomFieldIndexer.java:45)
        at com.atlassian.greenhopper.customfield.sprint.SprintCustomFieldIndexer.addDocumentFieldsSearchable(SprintCustomFieldIndexer.java:30)
        at com.atlassian.jira.issue.index.indexers.impl.AbstractCustomFieldIndexer.addIndex(AbstractCustomFieldIndexer.java:40)
        at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.add(DefaultIssueDocumentFactory.java:84)
        at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.addAll(DefaultIssueDocumentFactory.java:75)
        at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:50)
        at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:30)
        at com.atlassian.jira.issue.index.DefaultIssueIndexer$DefaultDocumentCreationStrategy.get(DefaultIssueIndexer.java:556)
        at com.atlassian.jira.issue.index.DefaultIssueIndexer$IndexIssuesOperation.perform(DefaultIssueIndexer.java:380)
        at com.atlassian.jira.issue.index.DefaultIssueIndexer$IndexIssuesOperation.perform(DefaultIssueIndexer.java:369)
        at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$null$2(DefaultIssueIndexer.java:308)
        at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:7)
        at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:5)
        at com.atlassian.jira.index.MultiThreadedIndexingStrategy$1.call(MultiThreadedIndexingStrategy.java:33)
        at com.atlassian.jira.index.MultiThreadedIndexingStrategy$1.call(MultiThreadedIndexingStrategy.java:31)
        at com.atlassian.jira.util.concurrent.BoundedExecutor$2.call(BoundedExecutor.java:68)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java.lang.Thread.run(Thread.java:745)

I do not have any impact on my running system, but I would feel better if I could correct the system, that the error would not occur.

Thanks for any help.

Regards

Norbert

image2016-12-9 13:31:28.png ‏6 KB

[Peter Kramp [catWorkX] · Accepted solution]

Hello Norbert,

which database (manufacturer, version)  do you used before the update and which database do you use after the update?

[Norbert]

Hi Peter,

we will upgrade to JIRA 7.3 because we recognized that this version do not cause the error.

Thank you all.

Regards

Norbert

[Vasiliy Zverev]

Try to execulte integrity check at first. Sometimes it helps.

[Norbert]

Hi Vasiliy,

integrity check do not solve my problem!

Any other hint?

Thank you

Norbert

[Vasiliy Zverev]

Lets go further. 

What is customfield_10965?

What type is it?

Is buid-in type or provided by some plugin?

[Norbert]

Hi Vasiliy,

here is a snapshot from table CUSTOMFIELD:

image2016-12-9 13:31:28.png

Seems for me, that is a custom_field used by JIRA Agile (formerly: Greenhopper).

Any idea?

Thank you

Norbert

[Vasiliy Zverev]

Hm, it seems that migration from JIRA 6 to JIRA 7 was completed with errors. 

Unfortunatelly we do not use Agile and I do know how to migrate it. 

Try to find documentation about JIRA Agile migration and follow guids