JIRA OnDemand Backup configuration

I have following questions for a JIRA onDemand( JIRA on Cloud) backup


1) Is the backup automated and handled by Atlassian or done manual by the JIRA administrator

2) What is the usual frequency for the backup?

3) Can a single project, board be restored to previous state if required?

4) what is the restoration time ?

1 answer

0 votes
Ignacio Pulgar Community Champion Jan 31, 2017
  1. Both. Atlassian backups every instance on a daily basis, but just for recovery against critical incidents. They aren't contractually enforced to use it so that you can recover a set of issues accidentally deleted, or something the like.
    You can also create your own backups, which could let you reset your instance to a previous point in time.
    The approach we use to minimize the need for having to use a backup is adopting a strict deletion policy.
  2. Atlassian's backup daily. Yours, when manually triggered.
  3. All issues from a project can be exported to a csv file with all their fields, which can be reimported.
    However, project or boards configurations cannot be backed up individually.
  4. The restoration time starts when so triggered, and the bigger it is, the longer it takes to complete.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

301 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot