There's all sorts of things Atlassian (and the rest of us) might ask for, but the logs are very much the most important thing - they tell us what the problem is, or, failing that, they tell us where to look next.
Best bet for Atlassian, use the support tools to raise a support request - it will bundle up the logs and a load of other stuff for them to take a look at.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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