JIRA Installation: Creating the Administrator Account

I am currently installing JIRA on my server and the current step is to set-up the first Administrator Account. But JIRA seems to run into the following error:

User cannot be added. All user directories are read-only.

Now I want to edit the user lists/user directories and remove the read-only flag. But where are the user directories located?

Additional informations:

  • I am using JIRA Core 7.3.0 with an evaluating licence
  • It is installed on a Windows Server with Windows Server 2012 R2
  • I have connected JIRA to an external PostgreSQL-DB which has succeed

1 answer

I am no expert, but have you checked the user account credentials for the external DB? Sounds to me like JIRA can't write to the DB at all, or at least not to the proper schema/tables...

Dear Sten,

thanks for your message but this was not the issue. I had to install the newest JDBC-PostgreSQL driver for JIRA.

 

This here helped me a lot: https://jira.atlassian.com/browse/CONF-44216

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted yesterday in Confluence

Calling all marketing teams who use Confluence - we want to hear from you!

Hi Community! me again 🙂 If you’re a marketing team using Confluence, we want to hear your story! How did you start using Confluence? What are your use cases? What have been some of the benefits?...

107 views 3 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you