JIRA 访问限制 There is a problem with your JIRA access. 描述 时间 级别 异常 An error occurred performing JIRA upgrade The data before the upgrade has been exported to /data/jira-core-7.1.6-data/export/jira_autoexport_20160519_151516.zip 2016-05-19 15:15:29 error Exception thrown during upgrade: JIRA migration failed. Please contact Atlassian Support at http://support.atlassian.com. com.atlassian.jira.upgrade.tasks.role.MigrationFailedException: JIRA migration failed. Please contact Atlassian Support at http://support.atlassian.com. at com.atlassian.jira.upgrade.tasks.role.RenaissanceMigrationImpl.migrate(RenaissanceMigrationImpl.java:131) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build70100.doUpgrade(UpgradeTask_Build70100.java:54) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:718) at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:609) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:493) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:435) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:379) at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:90) at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:47) at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:49) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postTenantArrived$4(DefaultJiraLauncher.java:180) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$240/1436189772.run(Unknown Source) at com.atlassian.jira.startup.DefaultInstantUpgradeManager$StatupTask.run(DefaultInstantUpgradeManager.java:113) at com.atlassian.jira.startup.DefaultInstantUpgradeManager.runTask(DefaultInstantUpgradeManager.java:46) at com.atlassian.jira.startup.DefaultInstantUpgradeManager.doNowOrWhenInstanceBecomesActive(DefaultInstantUpgradeManager.java:35) at com.atlassian.jira.startup.DefaultJiraLauncher.postTenantArrived(DefaultJiraLauncher.java:173) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDBActivated$3(DefaultJiraLauncher.java:161) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$239/2050920393.run(Unknown Source) at com.atlassian.jira.tenancy.DefaultTenantManager.doNowOrWhenTenantArrives(DefaultTenantManager.java:55) at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:158) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:147) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$32/1722794150.run(Unknown Source) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:298) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:194) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:103) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$3/429132071.run(Unknown Source) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:101) at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:115) at com.atlassian.jira.startup.LauncherContextListener$$Lambda$1/914095453.run(Unknown Source) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.jira.upgrade.tasks.role.MigrationFailedException: Unable to parse license: AAAA/g0ODAoPeNptj0FvgzAMhe/5FZF2DoKgV... at com.atlassian.jira.upgrade.tasks.role.License.(License.java:32) at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl$$Lambda$314/241051503.apply(Unknown Source) at com.atlassian.fugue.Option.map(Option.java:272) at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl.retrieveLicense(Jira6xServiceDeskLicenseProviderImpl.java:38) at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl$$Lambda$299/1004780078.get(Unknown Source) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:125) at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl.serviceDeskLicense(Jira6xServiceDeskLicenseProviderImpl.java:30) at com.atlassian.jira.upgrade.tasks.role.MoveJira6xServiceDeskPermissions.migrate(MoveJira6xServiceDeskPermissions.java:52) at com.atlassian.jira.upgrade.tasks.role.RenaissanceMigrationImpl.executeTasksAndValidate(RenaissanceMigrationImpl.java:108) at com.atlassian.jira.upgrade.tasks.role.RenaissanceMigrationImpl.migrate(RenaissanceMigrationImpl.java:124) ... 31 more Caused by: com.atlassian.extras.common.LicenseException: Failed to verify the license. at com.atlassian.extras.decoder.v2.Version2LicenseDecoder.checkAndGetLicenseText(Version2LicenseDecoder.java:187) at com.atlassian.extras.decoder.v2.Version2LicenseDecoder.doDecode(Version2LicenseDecoder.java:125) at com.atlassian.extras.decoder.api.AbstractLicenseDecoder.decode(AbstractLicenseDecoder.java:15) at com.atlassian.extras.decoder.api.DelegatingLicenseDecoder.decode(DelegatingLicenseDecoder.java:44) at com.atlassian.extras.core.DefaultLicenseManager.decodeLicense(DefaultLicenseManager.java:77) at com.atlassian.extras.core.DefaultLicenseManager.getAtlassianLicense(DefaultLicenseManager.java:63) at com.atlassian.extras.core.DefaultLicenseManager.getLicense(DefaultLicenseManager.java:46) at com.atlassian.jira.license.LicenseDetailsFactoryImpl$JiraProductLicenseManager.getProductLicense(LicenseDetailsFactoryImpl.java:132) at com.atlassian.jira.upgrade.tasks.role.License.(License.java:29) ... 40 more
You will need to tell us what the error is.
It looks like your licence is broken somewhere.
Going back to the installation of 6, what does it say on the licence screen? I'd like to see everything except the actual licence key (don't want to open it up for people to steal your licence)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Use a valid licence - go to your my.Atlassian account and copy and paste the whole block from there.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.