It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Cloud Slack bot is not sending notifications Edited

Hello. I'm using JIRA Cloud application on Slack in order to receive notifications when tickets are created or updated. However, the app stopped working properly (in the middle of November). At the moment I'm able to receive notifications only when comments are edited or deleted. No notifications when status is changed or issue is created. Maybe someone can help me?

2 answers

0 votes
Jer Villanueva Atlassian Team Monday

Hi @Denis Biruk , have you double-checked the settings for the notifications?

Type `/jira manage` in the channel and click on the project key to see what it's configured to send notifications for.

Hello @Jer. Yes, everything is correct. What is interesting, I have notification enabled when Comments are created / updated / deleted. But in fact I receive notifications only for updated and deleted.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

1,600 views 8 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you