I'm trying to enable access to Marketplace in JIRA 6.0.1 that is located behind proxy server.
To enable this communication I have such a variable in setenv.sh :
JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Dhttp.proxyAuth=basic -Dhttps.proxyAuth=basic -Dhttp.proxyHost=xxxx -Dhttp.proxyPort=9090 -Dhttp.proxyUser=myuser -Dhttp.proxyPassword=mypass -Dhttps.proxyHost=xxxx -Dhttps.proxyPort=9090 -Dhttps.proxyUser=myuser -Dhttps.proxyPassword=mypass -Dhttp.nonProxyHosts=localhost\|*.testcompany.com\|*.company.com "
After applying this configuration and starting the JIRA server usually I receive such error :
2016-10-25 17:39:34,222 UpmScheduler:thread-2 WARN anonymous [atlassian.upm.notification.PluginUpdateCheckerImpl] Automatic plugin update check failed
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NoClassDefFoundError: org/ietf/jgss/GSSException
and in UI there is information that "The Atlassian Marketplace server is not reachable.".
However sometimes, after restarting JIRA I can connect with Marketplace and even install plugins.
Have you ever encounter such issue ? If yes, I would really appreciate any help .
Finally I found the reason of the solution. My proxy supports many different ways of authentication: NEGOTIATE, NTLM and BASIC. In 6.0.1 until 6.1.9 there was such a error with UPM : https://ecosystem.atlassian.net/browse/UPM-5223 that could cause, a similar behaviour like here.
In my case the solution was to upgrade JIRA to 6.1.9 and then upgrade UPM plugin to 2.20.5 . After that I have access to Atlassian MarketPlace all the time, even after restarts.
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