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Issue with the Screen Page

When ever i take a backup of a workflow, In the screen page i am seeing duplicate entries with the backup name for each step in the workflow

 

For example: I have workflow of 20 steps and its associated for a screen. Now when i take a backup of the workflow, i see 20 more steps with the name of the steps appears for the screen.

Finally after this issue, for a screen i see total 40 steps under the worflow column in the Screen page for a Screen(which is 20 steps duplicate). 

 

How can i fix that , currently i am on Jira Service Desk version 3.15.1

1 answer

0 votes
Fadoua Community Leader Oct 17, 2018

@Krishna

Creating a backup, duplicates the statuses!!!! That's definitely a glitch.

Did you check the logs? Can you please tell me what you are seeing on the logs?

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