I use script runner and it seems to have quit working properly after our recent upgrade.
Example I use it to set the assignee based off another field (see screen shot) I will not create a ticket in the system and keeps bouncing the it when they select the option Undergraduate Admissions.
I also have it set up to send a custom email when an action happens and that does not seem to be working any longer either.
Script Runner.png
It was an issue with Workflow Toolbox and it had to do with permissions and the users not being able to set the assignee.
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I submitted something however now I am thinking it might be another plugin that I am having the issue with.
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Yes, that's what I said in my original response. I don't recognise it.
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I can't really see that screenshot properly but I don't recognise it as part of ScriptRunner.
Can you check your logs, and create a support ticket at productsupport.adaptavist.com/servicedesk/customer/portal/2.
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