Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issue getting resolved with out asking the resolution

Hi All, 

We have a few projects where this issue is observed. The projects are having Common Bug Screen Scheme where, when we resolve the issue a form get popped up where you have to fill the resolution. But we have observed that for some of the old issues when we resolve the issue it gets resolved without asking the resolution. Which is only happening for all the old bugs a newly created bug is asking for resolution before simply moving into the resolved state.  

 

Now the question is why some old bugs are having this issue and how can I resolved this problem. 

 

Thanks, 

1 answer

1 vote

Have a look at the workflow for the old and new bugs - what transitions are in use for the "resolve" transition, what are the differences between them?  Look specifically for the post-functions and screens in use on the two flows.

The workflow is the same for the new and old bugs, in fact it was never changed it the same from the project is created. 

So you are saying they are going through the same transition?

Ok, so when you use this transition, can you compare the behaviour of an old and a new issues?

Specifically, does the resolution appear on screen during the transition, and what value is in it by default?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

New Cloud Apps Roundup - Spring 2021

Atlassian's marketplace partners have had a very productive start to 2021! Since our last roundup, our developer community has added over 160 new cloud apps to the Atlassian Marketplace to help you...

134 views 3 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you