Issue does not exist or you do not have permission to see it - JIRA REST API using Postman OAuth

Harminder Kharbanda July 18, 2017

I am trying to login using OAuth and use JIRA REST APIs. I followed this doc: https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-oauth-authentication/

I was able to get the access_token and make successful calls using terminal with the sample client provided by JIRA. Ex -: java -jar OAuthTutorialClient-1.0.jar request https://mydomain.atlassian.net/rest/api/2/issue/ABC-130 Above command is working fine and returning me the data.

However my final aim is to use the APIs in my Android app. So I tried with Postman first. I am making a get request with URL https://mydomain.atlassian.net/rest/api/2/issue/ABC-130 and passing access_token in headers.

I am getting below error:

{
"errorMessages": [
    "Issue does not exist or you do not have permission to see it."
],
"errors": {}}

I think I am making doing something wrong in using OAuth in Postman.

1 answer

0 votes
Moses Thomas
Community Leader
Community Leader
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April 23, 2018

Hello  Harminder,

I use Jira server and my python code is able to  generate Oauth_token  and Oauth_token secret and access issue in jira  without problem.

According to the documentation you  provided,

Step 2. Do the OAuth dance

No 3.  The Admin user is the one that  allows external application  to  access Jira after you  have configured application links right?  now you need to make sure that the admin user  which  is you  in this case  have  view permission in project ABC  base on permission scheme,  because this  user credentials  is used to  allow access to  Jira data  which is  issue ABC-130  in your  case. Try  and see and please give feedback.

 

Best  regards,

Moses

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