It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issue URL link missing from "issue moved" email

When an issue is moved from one project into another that has email notifications setup, an email is sent to the defined recipients.  However, unlike normal email notifications, the web link to the new issue is missing entirely from the email!

Normally, the issue link appears near the top of the email body, beneath the description of the event (i.e. "...created issue").  This example shows the issue title, which is a clickable link taking you directly to the JIRA web application as expected.

Normal Notification with Issue Link.png

 

However, email notifications sent for "move issue" events lack the ticket title and any clickable link back to the ticket:

Move Notification without Issue Link.png

 

 

Has anyone else noticed this?  Is it expected, or unintentional??

 

 

1 answer

This still appears to be an issue.  Can anyone confirm?  

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

1,082 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you