I am on JIRA 6.3.x
I have set up a project with its own Issue Type schema. After a month or so, they came to me and told me that many of their issue types had gone missing. I checked their project and its associated issue type schema - and it was still OK. However, I was able to replicate their problem - when i went to "Create" an issue in their project, the Issue Types list was quite small (and included one that doesn't exist on our server!)
I can't fathom why this is happening. Any ideas?
(These folks do have project admin, but I am not sure what they could have done to cause this).
Check Joe's answer first, but the second thing is to look at the two types of type you can define (that's a horrid sentence, but bear with me). An issue type can be either an issue type or a sub-task issue type.
Only issue types appear on "create" because sub-tasks can only be created from their parent issue.
But, I suspect Joe is right.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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