Is workitem has a history of date when its moved from one queue to other queue.Can we get total number days ,A story or workitems take from TO-DO to DONE.
Do you mean queues form Jira Service Desk? If so, then an item does not have this history. Because a queue is just a JQL query, which selects issues. An issues is selected by a queue only if it satisfies the queue's condition. If you updated a field or moved to another status, then an issue can change queue. But there is no mark in the issue history, that a queue was changed.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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