When looking at Audit log, if a site-admin did an admin action (such as add someone to a group), the author is "JIRA". Is there a way to know for sure which site-admin did the action?
site-admin is a user account (and in this case, it belongs to Atlassian). And JIRA only logs user accounts. There is no way to figure out who actually did it because this is a shared account.
You might want to raise a ticket with Atlassian if you have a query on one of those changes.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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