When looking at Audit log, if a site-admin did an admin action (such as add someone to a group), the author is "JIRA". Is there a way to know for sure which site-admin did the action?
site-admin is a user account (and in this case, it belongs to Atlassian). And JIRA only logs user accounts. There is no way to figure out who actually did it because this is a shared account.
You might want to raise a ticket with Atlassian if you have a query on one of those changes.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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