Is there a way to keep fields from being cleared on the full screen create?

John Kelly October 28, 2015

Users have experienced an issue when using the "full screen create" mode in JIRA (not the modal create).  If they enter text into a field, description for example, but leave a required field unset and then click create, the required field errors are thrown but then all field values are reset to blank.  This can be especially frustrating for users.  

 

Notably this does not occur with the modal create window, errors are thrown and any entered values are retained.

 

Is there any solution or workaround to this issue aside from telling users "don't use the full screen create"?

2 answers

0 votes
John Kelly October 29, 2015

JIRA 6.3.6 and Chrome

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2015

That's very odd, it doesn't happen to me.  What JIRA version and Browser are you using?

Suggest an answer

Log in or Sign up to answer