Hi, I'm new to being a jira admin, and I'm working on adding a new workflow to our site.
I understand priority levels are site-wide on jira cloud, and the feature isn't coming to the cloud any time soon. BUt are there any alternative methods to set a ticket priority with only 4 of the 5 site-wide priority levels? We use Blocker, Critical, Major, Minor, Trivial. And we'd like the new project to disallow Blocker.
I was thinking of having a custom field, Severity, with the 4 levels. Then upon creation of the ticket, set Priority to the user-entered Severity value. Is there a way to do that?
And is there a way to have Priority mirror any Severity value changes during edits?
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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