Is there a way to disallow one of the priority levels in a single project?

[Kim Fleer]

Hi, I'm new to being a jira admin, and I'm working on adding a new workflow to our site.

I understand priority levels are site-wide on jira cloud, and the feature isn't coming to the cloud any time soon.  BUt are there any alternative methods to set a ticket priority with only 4 of the 5 site-wide priority levels?   We use Blocker, Critical, Major, Minor, Trivial. And we'd like the new project to disallow Blocker.

I was thinking of having a custom field, Severity, with the 4 levels. Then upon creation of the ticket, set Priority to the user-entered Severity value.  Is there a way to do that?

And is there a way to have Priority mirror any Severity value changes during edits?

Thank you.

[Nic Brough -Adaptavist- · Accepted solution]

You could use the "priority scheme" functionality to do this if you're on the latest version of Jira.

[Kim Fleer]

I believe that is only available with Jira server, not Jira cloud. 

[Nic Brough -Adaptavist-]

Yes, it's not made it to Cloud yet.

There's no way to do this at all on Cloud, you'll need an add-on to provide a post-function or listener to read your "severity" field and calculate a priority from it.