Is there a way to create an email template based on a custom transition?

I want to send out a notification similar to the Issue Updated email template but one that's customized with specific verbiage. Can this be accomplished in JIRA Cloud. I've seen the server documentation but i don't believe it applies to my situation.

https://confluence.atlassian.com/adminjiraserver071/customizing-email-content-802592932.html

1 answer

No it's not applicable to JIRA Cloud because you won't have access to the server where it is hosted.

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