There are some in my organization that would like to turn on emails so that incoming mail could be used to add comments to existing tickets only - not to create new tickets or edit or update values. Comment only. Is this possible without having to buy some plugin or perform brain surgery on JIRA through the file system?
Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...
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