Is it possible to send an e-mail where I can change my workflow?

Hello,

when I have a project with due dates, and users will receive these due date notifications, is it possible to send them an e-mail where they could change the workflow status of the issue they will receive the notification about? Say there is an issue that is due in one day, and the e-mail would include a button to change the workflow status.

Thanks!

 

1 answer

0 votes

There's two parts to this.

The first is that you can create a filter for "due date coming up" and subscribe to it.  That solves the "recieve due date notification"

For the link to change workflow, you need to alter the filtersubscription.vm so that it includes the transition link for each issue in there.  Start at https://confluence.atlassian.com/jira/customizing-email-content-185729653.html

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

426 views 1 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot