This question is in reference to Atlassian Documentation: Configuring email notifications
We receive A LOT OF notification emails (on any issue update...).
Is it possible to configure something like a summary notifications (hourly, daily...) instead of individual emails?
Hi Manuel,
You have several options:
Thank you for the options on your answer.
With options 2 and 3 we would still receiving individual e-mails per notification.
I have tried option 1 (subscribe to a JQL Filter) with some problems. Subscription emails include all the issues meeting certain criteria, not the changes over those issues (may be I am ignoring other JQL capabilities), therefore users receive again and again all issues until they stop meeting criteria (like changing status, assignation, etc.). It would be great to include an issue just once after it has changed. It would be also great to have a JQL filter that could be applied to all users and projects to receive each user notifications, instead of creating custom JQL filter and subscriptions.
Is there any out-of-the-box option in JIRA to receive notifications on summary emails?
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The JQL in the filter subscription is executed one time for each user subscribed to the filter.
This means that a generic filter will send to each user different results, based on their specific Browse Project permissions.
Try subscribing to a filter with this JQL to send it everyday at 23:58:
updated > startOfDay()
So, one filter can be useful to subscribe all your users to issues relevant to them, provided they are set to access only projects that were relevant to them.
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By the way, you can decide the fields you want to be sent by modifying the columns shown on the 'filter' tab, displayed in the menu on the right from the browse issues interface (Issues > Search for issues).
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A better set JQL for the filter subscription would be:
updated > startOfDay(-1)
being executed everyday at 00:01 hours, as that way you always cover the full day and, besides, avoid the risk of suffering a delay that affects the results.
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