Is it possible to notify CC users list in jira while updateing jira tickets?

Hi Team,

Is it possible to notify cc users list in jira, while updating issues to requester in a JIRA ticket?

SMTP mail server is configured at our JIRA V6.1.4.


Urmimala (Nagra)

2 answers

Dear Urmimala,

yes we can notify the cc users in JIRA

project administration>notification scheme>action>edit notification

all the event list will be shown then go to the event that you want to notify and add the user picker custom field(as you created eg. cc).


Thanks and Regards,



yes - create a custom field with user picker and include that field in the notification scheme.



Hi Saravanan,


Thank you so much.

I tried to create the custom field with user picker, but this is only for a single user, not for multi users.

How I will do it for multi users, there is no option for multi users.



Hi Saravan,


Any update on this?




Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you