There are several CRM add-ons available for JIRA. For which of the add-ons are you asking the question?
If you are asking this question for the JIRA Cloud add-on Atlas CRM, then the answer is yes. You can import data from other CRM systems in the csv file format. You can find more information about the import process in our documentation.
If you need any help during the import, please open an issue in our JIRA Service Desk and we will be more than happy to help you out.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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