For example, I have ticket A and ticket B. I link A as a duplicate of B. Now, I want to close out A, because it's a duplicate. In my workflow, when I move to done, I already have a screen that appears with that prompts to select a resolution. BUT, is there a way to force that resolution (or default it) to be "duplicate" when the ticket is linked as a duplicate?
Hi Brian
You will have to use ScriptRunner and use a Post Function in the workflow transition to check the statuses of all linked issues of type "Duplicate". Note, there can be more than one linked issue.
Bhushan
Not out of the box, no. Are you interested in add-on solutions? You can accomplish this a few different ways with say, ScriptRunner for JIRA Server.
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