When an issue is created the due date is set to two days after created date manually on the create screen. During a transition in the workflow I would like to have the due date to be extended by another 10 days from the triggering of the transition. I'm on Cloud and I can't find any post function for this but I may have missed something.
Here are some articles that cover this topic. Looks like there are several plugins that can get you there. I messed around with some of the post functions available out of the box to no avail. Hope these help:
Hi Christian, You are right. I am not seeing any solutions to what you are trying to do for the Cloud version. I have played around some more with the post functions and they do not seem to allow any type of calculated fields. If I see anything I will update this thread.
Hi again, I found a solution but it is not perfect. I know have to date fields on the create screen. One is the due date and the other is a custom field I created of the date type. The due date is used for the first transition. When the second transition is triggered the custom field date is copied to the due date field adding 10 or whatever number of days I select on the create screen.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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