I am evaluating a bunch of Atlassian products and during the evaluation I have upgraded JIRA from 6.4.12 to 7.0. After the upgrade process, I am no more able to log in to the HipChat Server getting "Invalid email and/or password!" message. Logs say something like:
2015-10-19 11:45:11,212 http-bio-8095-exec-3 INFO [hipchat.server.rest.HipChatCrowdAuthenticateResource] [NDPsos24] Initiating authentication for user '***' 2015-10-19 11:45:11,424 http-bio-8095-exec-3 INFO [hipchat.server.rest.HipChatCrowdAuthenticateResource] [NDPsos24] Authentication for '***' failed. HTTP code: 403, XMPP error: not-authorized, message: null
'***' is my correct e-mail adress. Any impact of changed User model in JIRA 7.0 on integration with HipChat server?
The problem of not being able to log in suddenly disappeared after a couple of days. However, it might have been connected with the invalidating of the self-signed HipChat Server certificate in the JIRA keystore during the JIRA upgrade process. Reimporting the certificate with
keytool -importcert -alias hipchat -keystore $JAVA_HOME/jre/lib/security/cacerts -file hipchat.cer
and restarting JIRA Tomcat has solved the following issue of not being able to link JIRA with HipChat Server.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs