That is a very good question!
You can build integrations to make JIRA and Confluence do ANYTHING your imagination may dream of doing. (Disclaimer: Some ideas are not always good ideas. ) If you want to build a connect plugin to interface JIRA or Confluence with a particular third-party tool, there are docs to do just that:
The Connect plugins are a really awesome thing that Atlassian released after I joined. It allows you to work in languages other than JAVA to rapidly develop really neat plugins that you could even put on the Atlassian Marketplace once you are done!
Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...
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