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Integrating Jira Service Desk with an external application.

We are trying to integrate jira service desk with our website. Both application and jira users are same. So when a user is logged in to our application they have to directly access jira pages without any further jira authentication or jira login. 

We are using a Data Center version and found SAML SSO support in system settings. But currently our application don't have any SSO. And user are not stored in any director. Users are stored in database(MySQL) now.And there separate server of authenticating user.Our current authentication server in AWS is using a cookie based authentication(JWT) and it is authenticating user against database(MySQL).

Can i use the same authentication server for Jira Service Desk. So it can act as a centralized authentication system for both our application and Jira Service Desk and can use the cookie for accessing jira also. Is that possible? or If possible how can i implement it?

Or there any other solution?

1 answer

0 votes

You will need to set up a standard authentication system that can draw from your database (or you can import your data into, so you can throw it away).  Or write an authentication system that can use your data properly.

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