I'm using an Agile Board. When I drag a ticket from the second to last column (QA Testing) to the last column (Close), I want the ticket to then have a strikethrough through it. I can make the ticket have a strikethrough through it when I change the Resolution to "Resolved." However, changing the 'Status' to "Resolved" or "Closed" does not put a strikethrough through the ticket number. I want it to. How do I change it so it does?
Status is an indicator of where an issue is in the workflow. Resolution is a field on the issue. They are not really linked in any way in the code.
As an admin, you need to set the workflow to handle resolution for you - either use a post-function on transitions into "closed" or "resolved" status, or use a screen that includes the resolution field. Then it will get set, and you'll get the strike-through.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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