It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

In an Agile Board, when I drag a ticket from the column to the left of "Close" into "Close", I want the ticket # to have a strikethrough through it

Mike McCulloch Nov 09, 2015

I'm using an Agile Board. When I drag a ticket from the second to last column (QA Testing) to the last column (Close), I want the ticket to then have a strikethrough through it. I can make the ticket have a strikethrough through it when I change the Resolution to "Resolved." However, changing the 'Status' to "Resolved" or "Closed" does not put a strikethrough through the ticket number. I want it to. How do I change it so it does?

1 answer

0 votes
Nic Brough [Adaptavist] Community Leader Nov 09, 2015

Status is an indicator of where an issue is in the workflow.  Resolution is a field on the issue.  They are not really linked in any way in the code.

As an admin, you need to set the workflow to handle resolution for you - either use a post-function on transitions into "closed" or "resolved" status, or use a screen that includes the resolution field.  Then it will get set, and you'll get the strike-through.

Mike McCulloch Nov 10, 2015

Great, thanks Nic. Where do I find where I can add a post-function?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

664 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you