I'm using an Agile Board. When I drag a ticket from the second to last column (QA Testing) to the last column (Close), I want the ticket to then have a strikethrough through it. I can make the ticket have a strikethrough through it when I change the Resolution to "Resolved." However, changing the 'Status' to "Resolved" or "Closed" does not put a strikethrough through the ticket number. I want it to. How do I change it so it does?
Status is an indicator of where an issue is in the workflow. Resolution is a field on the issue. They are not really linked in any way in the code.
As an admin, you need to set the workflow to handle resolution for you - either use a post-function on transitions into "closed" or "resolved" status, or use a screen that includes the resolution field. Then it will get set, and you'll get the strike-through.
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