It is the strangest thing. Starting this Monday I noticed that when I do "@r" it says that nobody was found. However the other people letter seem to work. I asked an administrator of our JIRA account and they didn't know what could be causing this.
Their are users with R to the permission, mainly one of the watchers to the ticket and the reporter.
I don't know if I have 'Browser Users' global permission or not. I asked the administrator and they asked me a question back and never answered.
I did find out that if I do '@r' and it doesn't work I can do '@a' erase then do '@ree' and his name pops up. Found the same thing with '@n' and nothing pops up I can do the same thing then go for the persons last name '@jh' and then it pops up.
How do you get points on this forum? It said I couldn't respond cause I don't have any points.. Admin asked if it was working now. My response was, no it's still not working. I do have `Browse Users` global permission. I'm using Mac with the newest Chrome browser. It could be really slow response. That would explain it.
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