need jql query for to auto closure my jsd issues pls guide me how to do this one with out any plugin i want to do this one
Hi Rajashekara,
Thanks for reaching out to Atlassian Community!
For us to help you with this case, we need more details about the conditions that the ticket would be auto-closed.
By default, the template for IT Service Desk has this SLA setting and this Automation, both work together to auto close issues:
If you need help with the JQL we need details about what type of tickets you need to auto-close.
Regards,
Angélica
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