Importing issue updates WITHOUT global administrator permissions

I have regular users who need to be able to:

  1. Export a collection of issues from JIRA in CSV
  2. Update those issues using Excel; offline from JIRA
  3. Re-import those issues back in to Jira.

I've been able to import to existing JIRA issues using the Projects - Import External Projects option; but this requires global system administration rights.  When attempting to use the regular user option of issues - Import Issues From CSV; the option to map the "Issue Key" field is not available.

Is it possible to make the "Issue Key" available for a regular user with out global system administrator privileges?  If not, what are alternatives to achieve the functionality?

 

1 answer

0 votes
Joseph Pitt Community Champion Jun 03, 2016

No. It is for your protection. Non administrators may not be aware of everything setup in JIRA and may impact other projects with the options not available.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

386 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you