Importing issue updates WITHOUT global administrator permissions

Will Farnham June 3, 2016

I have regular users who need to be able to:

  1. Export a collection of issues from JIRA in CSV
  2. Update those issues using Excel; offline from JIRA
  3. Re-import those issues back in to Jira.

I've been able to import to existing JIRA issues using the Projects - Import External Projects option; but this requires global system administration rights.  When attempting to use the regular user option of issues - Import Issues From CSV; the option to map the "Issue Key" field is not available.

Is it possible to make the "Issue Key" available for a regular user with out global system administrator privileges?  If not, what are alternatives to achieve the functionality?

 

1 answer

0 votes
Joe Pitt
Community Leader
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June 3, 2016

No. It is for your protection. Non administrators may not be aware of everything setup in JIRA and may impact other projects with the options not available.

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