Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Import JSON Customer Request Type from server JIRA to Request Type cloud JIRA

Hello,

I try to import a issue with JSON file.
I have custom field : Customer Request Type like this:
"customFieldValues": [
{
"fieldName": "Customer Request Type",
"fieldType": "com.atlassian.servicedesk:vp-origin",
"searcherType": "com.atlassian.servicedesk:vp-origin-searcher",
"value": "flmeditevo/besoin-d'aide"
},

"flmeditevo" ...I don't know what is it.

I try to import in my new Cloud JIRA like this:
"customFieldValues": [
{
"fieldName": "Request Type",
"fieldType": "com.atlassian.servicedesk:vp-origin",
"searcherType": "com.atlassian.servicedesk:vp-origin-searcher",
"value": "Besoin d'aide"
},

but I have this warning :
2017-10-26 07:49:19,421 WARN - Cannot add value [ Besoin d'aide ] to CustomField Request Type in Issue with summary 'BLABLABLA'. Probably value was in incorrect format

I try to export a JSON field since JIRA cloud but is not possible , so I cannot comparre my two fields ...

Could you please help me to resolve this issue ?

thanks in advance.

1 answer

Hi,

I'm also stuck with this since a couple of days.

I can't figure out how to build a well formed JSON for updating "Customer Request Type" field.

Any help please?

Thanks in advance!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

4,238 views 12 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you